Gaming should be a source of enjoyment, not stress. Find all of 99xq's responsible gaming tools and guidance here — so you can play in a healthy, mindful, and safe way.
Responsible gaming is a mindset and a habit — one where you treat gaming as entertainment, not as a source of income or a way to solve problems. 99xq believes every player should stay mindful of their budget, their time, and their mental well-being. Responsible gaming is not just a rule; it is a healthy habit that protects your quality of life.
Online gaming is growing rapidly in Bangladesh, with many people turning to platforms like 99xq for entertainment. But without the right information and boundaries, that enjoyment can sometimes become a problem. That's why responsible gaming is our top priority at 99xq.
Keep in Mind: Gaming should be an enjoyable part of your leisure time. If you ever feel that gaming is affecting your daily life, reach out to the 99xq support team right away.
99xq's responsible gaming policy is built on a few core principles. These aren't just words — every tool and feature has been put in place so you can protect yourself with ease.
Problem gaming doesn't look the same for everyone, but there are common signs to watch out for. According to 99xq's responsible gaming guidelines, you should take notice if you experience any of the following:
Warning: If two or more of the signs above apply to you, please take the self-assessment test below and consider taking a break if needed.
Responsible gaming is not about quitting — it is about playing smart. The 99xq responsible gaming team recommends following the tips below:
All responsible gaming tools on 99xq are free to use and available directly in your Account Settings. Your privacy is fully protected and you remain in complete control at all times.
Important: Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional — so you get genuine protection when you need it most.
99xq strictly does not serve anyone under the age of 18. As part of our responsible gaming commitment, we urge parents and guardians to install parental control software on any devices your children or teenagers use. Keep an open conversation about gaming at home and make sure young people understand the risks of online gaming.
If a minor has somehow created an account on 99xq, please notify our support team immediately. We will act quickly to close the account.
If you are experiencing a gaming problem, you don't have to face it alone. Our support team is always here for you.
Get HelpAsk yourself the following questions. If you answer "Yes" to more than 3, consider using our responsible gaming tools.
Answer honestly — this is just for you
Do you find yourself spending more than the budget you set for gaming?
Do you keep playing to chase losses after a losing streak?
Is gaming affecting your sleep, work, or family relationships?
Do you hide the amount of time or money you spend gaming from the people close to you?
Do you feel restless or irritable when you are unable to play?
Do you find yourself thinking about gaming constantly — even when you are not playing?
Using the responsible gaming tools on 99xq is straightforward. Just follow the steps below.
Log in to your 99xq account and click the profile icon in the top right corner.
Go to the Settings menu and select the "Responsible Gaming" option.
Set deposit, loss, or session time limits however you prefer.
Use the Cooling-Off or self-exclusion option to give yourself the break you need.
Our 24/7 support team is always here for you — don't hesitate to reach out.
These tools are free, easy to use, and completely in your hands.
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is in place for your own protection.
If your losses reach a set amount, 99xq will automatically end your session — stopping you before emotions lead to bigger losses.
Set your session length in advance. When the time is up, the system will send you a reminder and you can choose to end the session automatically.
Take a short break from 1 day to 6 weeks. Your account will be inactive during this period and will reactivate automatically once the break ends.
Activate long-term self-exclusion for 6 months to 5 years. During this period, you will not be able to access your account in any way — this is a deliberate protection measure.
A summary of your total time and spending is shown at regular intervals. Stay aware of your gaming patterns and make responsible decisions.
A simple overview of how each of 99xq's protection tools works.
| Tool Name | Duration | Effective From | Free | Adjustable |
|---|---|---|---|---|
| Daily Deposit Limit | Resets Daily | Immediately (if decreased) | Yes | After 24 Hours |
| Weekly Deposit Limit | Mon–Sun | Immediately (if decreased) | Yes | After 24 Hours |
| Loss Limit | Daily / Weekly | Immediately | Yes | After 24 Hours |
| Session Time Limit | Per Session | Immediately | Yes | At Any Time |
| Cooling-Off Period | 1 Day – 6 Weeks | Immediately | Yes | After Expiry |
| Self-Exclusion | 6 Months – 5 Years | Immediately | Yes | After Expiry |
Questions our users ask the most.
All of 99xq's responsible gaming tools are right at your fingertips. Join today and start gaming safely and mindfully.